1. Introduction
Welcome to webspote (Feazenhitech pvt Ltd). We are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit and use our eCommerce web app.
2. Information We Collect
Personal Information: When you create an account, place an order, or contact us, we may collect personal information such as your name, email address, phone number, billing address, and shipping address.
Payment Information: We collect payment information necessary to process transactions, such as credit card numbers and billing information. (Note: We use secure payment processors and do not store your payment information directly.)
Order History: We track your purchase history and preferences to provide you with a personalized shopping experience.
Technical Data: We collect technical data about your device, browser, IP address, and usage of our web app to improve our services and ensure the functionality of our website.
3. How We Use Your Information
We use the information we collect for the following purposes:
To Process Transactions: To fulfill your orders, manage payments, and provide customer support.
To Improve Our Services: To analyze and enhance the functionality, usability, and performance of our web app.
To Communicate with You: To send order confirmations, updates, promotional offers, and other information related to our services.
To Prevent Fraud: To detect and prevent fraudulent activities and ensure the security of our transactions.
4. How We Share Your Information
We may share your information in the following circumstances:
With Service Providers: We may share your information with third-party service providers who assist us in operating our web app, processing payments, or delivering orders. These providers are obligated to maintain the confidentiality of your information.
For Legal Reasons: We may disclose your information if required by law, to comply with legal processes, or to protect the rights, property, or safety of our company, our customers, or others.
In Business Transfers: If we undergo a merger, acquisition, or any form of asset sale, your information may be transferred as part of that transaction.
5. Your Choices and Rights
Access and Update: You have the right to access, correct, or update your personal information by logging into your account or contacting our support team.
Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions included in those emails.
Data Deletion: You may request the deletion of your personal information by contacting us. Note that certain data may be retained for legal or business purposes.
6. Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no system is entirely secure, and we cannot guarantee the absolute security of your information.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Cancellation and Refund Policy
Introduction:
At feazenhitech Pvd Ltd, we strive to ensure customer satisfaction. This policy outlines the terms for cancellations and refunds.
Cancellation Policy:
Eligibility: Cancellations are accepted within 24 hours of placing an order.
Process: To cancel an order, please contact our customer service at feazenhitech@gmail.com or 9894805812.
Fees: Orders cancelled within the allowed timeframe will receive a full refund. Cancellations after 24 hours may incur a 10% cancellation fee.
Timeframe: Cancellations will be processed within 3 business days.
Refund Policy:
Eligibility: Refunds are available for items returned within 30 days of delivery, provided they are unused and in original packaging.
Process: Request a refund by contacting us at feazenhitech@gmail.com with your order number and reason for the return.
Refund Method: Refunds will be issued to the original payment method. For store credit, please specify in your request.
Processing Time: Refunds are processed within 7-10 business days after receiving the returned item.
Non-Refundable Items: Digital downloads and custom items are non-refundable.
Return Policy:
Eligibility: Returns are accepted for unopened and undamaged items.
Shipping Costs: Return shipping costs are the responsibility of the customer.
Company Director
Tharani subramaniam
Feazenhitech pvt Ltd
Arthi complex, 14,
Yasodha ramalingam layout,
Udumalpet, Tamil Nadu 642126,
India
feazenhitech@gmail.com
9894805812
Tbistone
Very quick customer support, installing this application on my machine locally, within 5 minutes of creating a ticket, the developer was able to fix the issue I had within 10 minutes. EXCELLENT! Thank you very much
Chordsnstrings
from codecanyon
